After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. Also Available in 42'' 50'' 72'' and 100'' Sideline Elite 42'' Sideline Elite 50'' Sideline Elite 72'' Sideline Elite 100'' Realistic Flame. If you have questions about Touchstone Home Products or any other Fireplaces for sale, our customer service team is eager to help. We received so many calls from installers and contractors looking to mount our popular Ivory electric fireplace in their wall. Buy an Encase\u003cspan data-mce-fragment=\"1\"\u003e™\u003c\/span\u003e fireplace mantel with your Sideline Elite fireplace for additional savings! If you find another legitimate online store that offers a lower. The Sideline® Elite delivers the beauty of a fireplace without the fire and smokey smell. Touchstone Sideline Elite is available in three sizes - 50", 60", and 72" wide. Touchstone Sideline 50'' Outdoor built-in electric fireplace is specially created for an outdoor use. Touchstone™ sends you an email with your order shipment tracking information, so you can check with the shipping carrier directly to track your shipment. The Touchstone Sideline ® 50 Electric Fireplace was designed to meet the needs of contractors and do-it-yourself installers, who are looking for the beauty of a Touchstone ™ fireplace mounted flush to a wall. Touchstone Sideline 50" Recessed Electric Fireplace with Black Frame Touchstone Sideline 50" Recessed Electric Fireplace fits flush in the wall for a clean, contemporary look. A vent-free, smokeless alternative to a wood burning fireplace, the Sideline collection features adjustable flames and heat. $269.99. If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. We received so many calls from installers and contractors looking to mount our popular Onyx on their wall. We received so many calls from installers and contractors looking to mount our popular Onyx on their wall. Custom made items are not eligible for refunds after production has started. Touchstone Sideline Steel 50" Flush Mount Fireplace. The top setting is a roaring flame, and the bottom setting is a peaceful ember, all controllable from the included remote control. This electric fireplace can be operated via remote control, allowing you to change heat and flame settings from the comfort of your armchair. Read honest and unbiased product reviews from our users. If you would like priority shipping, please call us at 888-978-3531 to request a quote.\u003c\/p\u003e\n\u003cp\u003eFireplaces 60 inches and below are handled the same way as any UPS Ground shipment, so they can be left when you are not home. TV Lift Cabinets for TVs 50 inches and smaller, Electric Fireplaces vs. Wood or Gas Burning Fireplaces, Google Home and Amazon Alexa TV Lift Controls, Sideline Elite Fireplace and Encase Mantel Bundle, Minimal frame with wide flame viewing area, Two heat settings (750W/1500W) with thermometer (68-88°F) or constant on, 6 flame color options and 10 media bed color options, 5 flame and media bed light intensity settings, Remembers flame and media colors to allow use with light switches or smart outlets. Touchstone Sideline Recessed 50 inch Electric Fireplace in Matte Steel The Touchstone Sideline Recessed 50 inch Electric Fireplace in Matte Steel offers the contemporary look of a flush mount electric fireplace that is such a popular modern interior design element today. Get it first. 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