Sony's Xperia UI skin takes a heavy-handed approach. Fingerprint doesn't work. An update to Android 10 is available over the air. On this page, you will find tests, full specs, strengths, and weaknesses of each of the gadgets. When the SONY Xperia 5 II unit arrived on the 19th of October 2020 the fingerprint sensor did not work. Please try to register your fingerprint again. Sony Xperia 5. The good thing about Xperia flagships is that Sony updates the firmware frequently. Enriched with many features, the Sony Xperia 5 III smartphone has established itself as a flagship camera phone. The Xperia 5 ships with Android 9 and Sony's Xperia UI overlay. All apps that used my fingerprint for login now send me straightaway to "enter PIN". With Android 11 update the Sony Xperia 5 II users will be able to experience features like default screen recorder, better media controller, native smart home control, one-time permission to apps, security fixes via Google Play and others. ... Fingerprint sensor. To check it we go to Settings / System / System Updates. I currently have Xperia 5, I was just wondering if any of yous still have problems with the Fingerprint sensor. The device is gorgeous and works well, but the price is … Recently I've encountered problems with my fingerprint manager. Hi, after updated to android 10 the fingerprint sensor works slower and sometimes I need to hold my finger twice or even more times until the sensor recognizes the fingerprint. The Xperia 5, which measures 6.2 x 2.6 x 0.3 inches (compared with the Xperia 1’s 6.6 x … Join now - be part of our community! I currently have Xperia 5, I was just wondering if any of yous still have problems with the Fingerprint sensor. Recently I've encountered problems with my fingerprint manager. Installment information contained within this document is working. In fairness they also found some issues I didn't know I had, so they replace the screen and they replaced the whole bottom module (speaker, USB and Mic) as they found some issues there. Hi all. I hope not, but if your situation it's like mine, then the fingerprint sensor doesn't work. It usually takes 2-5 tries to unlock the phone, sometimes I can’t even open the phone with the fingerprint scanner at all. Click on "Service Tests". Security: Side mounted power button with fingerprint sensor Colors: Frosted Black, Frosted Purple and Frosted Grey Xperia 5 III OVERVIEW XPERIA 5 III Specs Size and Weight: 6.2 x 2.7 x 0.3 in, 2.4oz Display: 6.5" 21:9 CinemaWide™ display; FHD+ HDR OLED (2520 x 1080) with 120Hz Refresh rate; 240Hz Motion blur reduction; 240Hz Touch scanning rate The Sony Xperia 5 II is basically a smaller, cheaper version of the Xperia 1 II. Fingerprint doesn't work. The Xperia 5 ships with Android 9 and Sony's Xperia UI overlay. Sony Xperia 1 III Device Overview. ... You have the volume rocker, fingerprint sensor, power button and two-stage shutter release, top to bottom, all on the right side of the phone. An update to Android 10 is available over the air. You may experience that the fingerprint sensor on your Xperia 1 or Xperia 1 II doesn’t respond in a satisfactory way. Yes it is a pain. To download xperia companion, visit the xperia support website on a pc or mac. $2,499.99. Xperia Companion Release Date: 08/02/2021. $1,149.99 $1,199.99. 2. You may experience that the fingerprint sensor on your Xperia 5 doesn’t respond in a satisfactory way. I spoke to someone from the team and they suggested backing up my phone and software repairing my phone. The Xperia 1 had one key issue reliability-wise that the Sony Xperia 5 needed to fix – and it appears to have failed to do so. The Sony Xperia 1 III features a 6.5-inch OLED panel with a resolution of 1644 x 3840 pixels and an aspect ratio of 21:9. Xperia 1 and Xperia 5 - fingerprint scanner issues - SOLUTION It appears that the widespread issues with the fingerprint scanner are caused by the faulty hardware supplied to Sony by the scanner manufacturer and the only way to fix that is to replace the phone under warranty. # Fingerprint issue [Updated 12/2019] The FP scanner on Xperia 1 is known to be finicky, and can have FP recognition issue. However, for some weird reason the sensor is disabled on the US editions of these phones. The Sony Xperia 5 is the latest smartphone from Sony and features a 21:9 CinemaWide screen, the ideal ratio for watching films on the go. Sony Xperia 5 II specifications The Sony Xperia 5 II runs Android 10 and offers hybrid dual SIM functionality. Since the update it has completely gone from my settings menu on my Xperia 5. Only 1 left in stock. It does so on its top-of-the-line mobiles and in the Sony Xperia 1 III review we have put the brand’s latest flagship to the test, again with a lot of Alpha air . Xperia 5; Information / Solution. I spoke to someone from the team and they suggested backing up my phone and software repairing my phone. The fingerprint sensor on the Xperia 5 sometimes doesn't work properly. Xperia 1; Xperia 1 II; Information / Solution. It is protected by Corning Gorilla Glass 6. Sony Xperia 1 … If the status of your fingerprint sensors shows as "Sensor not OK" like this then you got a faulty unit and you should make a claim under warranty. XQAT51/B. 05 products. Sony Xperia 1 III 5G Purple Mobile Phone 6,5" OLED 3840 × 1644, 120Hz, processor Qualcomm Snapdragon 888 8-core, RAM 12 GB, internal memory 256 GB, Micro SDXC up to 1000 GB, main camera with optical zoom 12 Mpx (f/1,7) + 12 Mpx (f/2,3), selfie camera 8 Mpx + 12 Mpx, optical and electronic stabilization, GPS, Glonass, NFC, LTE, 5G, Jack (3,5mm) and USB-C, fingerprint reader, hybrid slot, … Hello . It … I’m using the Xperia 5 since this Wednesday (for two days). Yesterday I installed Software Update 55.1.A.9.75 After day in settings disappeared fingerprint manager. Phone is a 17 months old and has performed flawlessly until this. Sony’s offering free WF-1000 XM3 headphones to those who preorder. Please try to add the same finger if it is not improved. Here’s a quick rundown of potential specs and features of Sony Xperia 1 II: 6.5-inch 4K OLED HDR display When I enter "service test" by typing the code *#*#7378423#*#* into the dail, the fingerprint test is not available. It is protected by Corning Gorilla Glass Victus. If you set the resolution on this panel to FHD, you get a 120Hz refresh rate, and if you set it to 4K, you get a 60Hz refresh rate. I currently have Xperia 5, I was just wondering if any of yous still have problems with the Fingerprint sensor. Sony’s offering free WF-1000 XM3 headphones to those who preorder. So hopefully future incremental improvements will still be brought to Xperia 1. Sony does not give up on its bid to try to make its mobile phones stick as much as possible from its cameras and video. So I've got the Sony Xperia 1 and after xperia system update 55.2.A.0.630 I have lost the fingerprint sensor option and I updated today just few minutes ago.. Just bite the bullet and send it in for a repair whilst you still have a warranty left. Clean the button Add to cart. Sony's Xperia UI skin takes a heavy-handed approach. Xperia 1 II - 6.5” 4K HDR OLED triple camera array smartphone with ZEISS ® optics. The Xperia 1 II has arrived in February 2020, and so now, it is time for Sony … But that doesn't mean much when the 1 II was $1200 so paying $950 for a 5 II is still absurd. Sony made some tweaks to its design aesthetic this year to accommodate the inclusion of a fingerprint sensor in the power button of the Z5. The Xperia 5 ships with Android 9 and Sony's Xperia UI overlay. Just to make it clear. What I need to do? if you get to the part to scan your fingerprint but it doesn't read anything then it seems like a hardware issue. Xperia 1; Xperia 1 II; Information / Solution. System update 55.2.A.0.630 Xperia 1. Today, Sony officially released the Android 11 update for Xperia 1 II (XQ-AT52). Tap Settings → Security → Fingerprint Manager Re-enter your PIN or password. Here we compared two flagship smartphones: the 6.1-inch Sony Xperia 5 II (with Qualcomm Snapdragon 865) that was released on September 17, 2020, against the Apple iPhone 12, which is powered by Apple A14 Bionic. An update to Android 10 is available over the air. Hi. After update 55.1.A.9.52 my device doesn't have "fingerprint settings" in the device security options. Sony’s Xperia X is a good looking phone that runs an up-to-date and easy-to-use Android 6.0 Marshmallow OS, and it’s comfortable to hold. Tap Add fingerprint and register your fingerprint. Sony Xperia 1 III 12GB/512GB Grey 5G Dual Sim XQ-BC72 quantity. Has anyone else had problems with their Xperia 5 Fingerprint Sensor suddenly not working ? Since the update it has completely gone from my settings menu on my Xperia 5. Hello I currently have Xperia 5, I was just wondering if any of yous still have problems with the Fingerprint sensor. The Xperia 5, which measures 6.2 x 2.6 x 0.3 inches (compared with the Xperia 1’s 6.6 x … Design. All; System Software; Release Date. Now, as Android 11 is steadily rolling out for the Sony Xperia 1 II, Xperia 10 II, Xperia 5 II, Xperia 1, and Xperia 5, some users have noticed that they no longer have the fingerprint option to unlock their phones or perform any other biometric authentication. Same issue after update. Came here to see if others had the same problem. Please try to register your fingerprint again. Tip: For Xperia 5 users, in the software version 55.1.A.9.21, released in June or July 2020, there were implemented some improvements for the fingerprint sensor recognition. Sony Xperia 5 II Display size, resolution ... Fingerprint sensor Right side ... Android Update Phones Photography Zoom 5G Android 10 (Android Q) Sony. You may experience that the fingerprint sensor on your Xperia 1 or Xperia 1 II doesn’t respond in a satisfactory way. To re-register your fingerprint Clean the fingerprint sensor gently with a clean and dry cloth. Sony seems to have nearly reached perfection with the Xperia XZ3 design, except for the placement of the rear fingerprint scanner. go to. Select Operating System. The last update (55.0.A.10.26) increased response rate to 50/50 % but now sometimes it doesn't work at all, saying couldn't process fingerprint no matter how many times you try, only restart helps. Please update the software in your Xperia 5 to version 55.1.A.9.21 or higher and then re-register your fingerprints again. Processor. Yesterday I installed Software Update 55.1.A.9.75 After day in settings disappeared fingerprint manager. I spoke to someone from the team and they suggested backing up my phone and software repairing my phone. The firmware OTA update is rolling out via batches in some regions and will take some time to receive on all Xperia 10 III variants globally. Xperia 1; Xperia 1 II; Information / Solution. The same long-and-narrow design returns here, with a 6.5-inch 21:9 aspect ratio display. And also erased everything without it backing up. Again, the Xperia 1 Android 10 update has only started rolling out recently, so it’s likely that most people haven’t received the new software with fingerprint improvements just yet. Sony Xperia 5 next to XZ2 Compact. Xperia Companion Update and software repair Xperia Companion offers an easy way to install new software updates, but also to perform a software repair – a quick and easy way to solve any performance issues. Xperia PRO with 5G mmWave and 5G Sub-6 for High-Speed Data Transfer. Xperia PRO with 5G mmWave and 5G Sub-6 for High-Speed Data Transfer. The design of Sony Xperia 1 III isn’t significantly different to that of recent Sony flagship phones, so if you’ve seen previous handsets from the company you can expect a similar affair here. Aside from lacking a time-of-flight sensor, the Xperia 5 II has the same Xperia 1 II camera hardware and software. 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